Often, individuals or organizations that try to resolve conflicts on their own get stuck. Each party wants to prove they are right, and none is willing to back down. A minor disagreement may take longer than it should before the conflicting parties come to an agreement. In extreme cases, they end up in court.
Fortunately, there is an easier way to resolve conflicts: mediation services. The mediator has both parties' best interests at heart. If you are unsure if conflict mediation is right for you, discover some instances when mediation is the appropriate solution to disputes.
1. When Disputing Parties Lack Conflict Resolution Skills
Successful conflict resolution needs a myriad of skills, including:
The conflicting parties need to communicate calmly and respectfully to understand the root of their conflict. The involved individuals should master the art of listening, asking questions, and restating to increase their chances of solving disputes. Moreover, they should learn how to read nonverbal cues and know when to talk and when not to interrupt.
Ability to Control Anger
Dispute originates from the point of anger. Therefore, the conflicting parties cannot resolve the dispute if they still hold intense anger toward each other. In such a case, it's only best to let a third party mediate their case.
Ability to Manage Stress
Conflicts bring out a range of unpleasant emotions like stress and frustration. Such feelings make it hard for the conflicting individuals to express themselves calmly without tearing each other into shreds. Therefore, if the parties lack stress-management skills, a mediator comes in handy to ensure a successful dispute resolution.
2. Involved Parties Don't Want to Meet Face to Face
Perhaps the involved parties do not see each other eye to eye. They feel things will only worsen if they meet to discuss their issues. It could also be that the individuals are too busy to meet or are many miles apart.
In such cases, it would help to hire an online mediator to take them through conflict resolution. Online mediation is convenient and saves time. The expert will listen to each party's points of view and advise them accordingly. The mediator will also be the link for communication between the individuals until they feel ready to have a sit-down.
Conflicts can easily bruise a relationship that took a lot of work to build. The first step to resolving the disputes is for the involved parties to admit that they need help and seek it immediately. And there is no better way to mend their relationship than through reliable conflict mediation services.
Contact a local conflict mediation service for more info.